Report a Lost or Stolen Card
At Sterling Bank your personal identity and financial safety are important. We will notify you, delete your existing card and reissue you a new card if at any time we are notified from a vendor that your personal information has been compromised.
If you suspect unauthorized use of your card or your card is lost or stolen, please notify us at 800-903-5658 during regular business hours and we will delete your existing card and reissue you a new card. If you need immediate help after hours or on a weekend call 1-800-554-8969 to delete your existing card. On the next business day follow up with your nearest Sterling Bank location to reissue you a new card.